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Vanessa Reed

Customer Success

Vanessa helps people feel welcome and cared for. As a Customer Success Manager at Backbone, she keeps customer relationships healthy, feedback loops strong, and expectations in check. There’s a playful vibe working in cannabis and being around folks who value a good laugh is the sweetest part of the job. In addition to Backbone, she likes producing events that give people space to explore magic and art. Freestyle Palace (Black Rock, NV) and Coracle (Pittsboro, NC) are two of these.

It’s your process. Let’s envision it together.

If you are looking to scale efficiently, prepare for global trade, align with GMP/ISO standards, or just simply getting off of spreadsheets to ensure you are audit-ready, Backbone is the platform to help you do it right.

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