Vanessa helps people feel welcome and cared for. As a Customer Success Manager at Backbone, she keeps customer relationships healthy, feedback loops strong, and expectations in check. There’s a playful vibe working in cannabis and being around folks who value a good laugh is the sweetest part of the job. In addition to Backbone, she likes producing events that give people space to explore magic and art. Freestyle Palace (Black Rock, NV) and Coracle (Pittsboro, NC) are two of these.