Head of Customer Success
As Head of Customer Success, Zoe is determined to ensure every Backbone customer feels heard and supported. Embodying the voice of the customer, she advocates for getting customers what they need, from helpful support documentation to new product features. Drawing from a well of eclectic life experiences, Zoe excels at facilitating collaboration and embracing life’s teachable moments.
Zoe is a trained science educator, certified SCUBA instructor, and self-proclaimed nature nerd. She earned a degree from Humboldt State University in Environmental Science, emphasizing Tropical Ecology, with a minor in Scientific & Leadership SCUBA diving.
Learn more about Zoe on LinkedIn.